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Coronavirus Disease 2019 (COVID-19) Resources for Businesses, Consumers and Employees

Coronavirus Disease 2019

This page contains resources and information for Businesses, Consumers and Employees impacted by the Coronavirus Disease 2019 (COVID-19) Outbreak. The Department of Business Affairs and Consumer Protection (BACP) is working closely with the Chicago Department of Public Health (CDPH) to communicate updated guidance with the businesses, consumers and employees affected by this crisis. This is a rapidly evolving situation and this page will be updated regularly with new resources. For up-to-date health guidance, please visit

For Businesses

Latest Updates

  • On March 15, 2020, Governor Pritzker announced that bars and restaurants across Illinois will close to the public by the end of the day Monday, March 16, 2020. Bars and Restaurants are to remain closed until April 30, 2020.
  • Until further notice, BACP’s Business Education Workshops and Solution Station Consultations have been cancelled. Details about webinars and additional resources will be posted on this page.


  • March 12, 2020 FAQ for the Public Vehicle Industry
  • As the Department of Public Health recommends Social Distancing, BACP wants to remind business owners of the availability of online resources to support licensing. Please visit Chicago Business Direct to apply for or renew a license online. Furthermore, business owners can call 312-74-GOBIZ (312-744-6249) to answer general licensing questions and schedule a phone consultation with a Business Consultant.
  • BACP recommends that all businesses plan for the impact of COVID-19 on their business and employees. The Department of Health and Human Services (HHS) and the Centers for Disease Control and Prevention (CDC) have developed a checklist large businesses can follow to plan for the impact of a Pandemic Influenza.
  • BACP is working with the U.S. Small Business Administration to provide small business assistance through the Economic Injury Disaster Loan (EIDL) program, with loans available for up to $2 million in assistance to small businesses. To apply for assistance, visit
  • The SBA has a broad array of resources available for small business support. Call or email the Illinois District Office or go to for more information. Local staff stand ready to assist.
    • Chicago Office: 312-353-4528
    • Springfield Branch: 217-747-8249
    • Email:

 For Consumers

  • On March 16, 2020, BACP issued an alert to warn consumers to be aware of consumer fraud related to COVID-19 outbreak, such as false advertising and price gouging. Consumers should avoid products advertised as a cure or a vaccine for COVID-19 and should report false advertising or price gouging to BACP. BACP urges consumers to submit consumer fraud complaints to BACP via 3-1-1 or at
  • The Illinois Attorney General’s Office has also warned against COVID-19 scams. Consumers can also submit complaints to the Illinois Attorney General’s Office’s website or by calling the Consumer Fraud Hotline (1-800-386-5438).

For Employees

  • BACP, along with the Chicago Department of Public Health, is urging all employers to maintain flexible sick leave policies that allow sick employees to stay home without the fear of the impact this will have on their employment.
  • Chicago’s Paid Sick Leave Law requires Chicago employers to allow employees to accrue at least one hour of paid sick leave for each forty hours worked. Furthermore, the law says that employees can use sick time when they or a family member or sick, if their place of business is closed or if their child’s school is closed due to a public health emergency.
  • For updated information, please visit
  • The Illinois Department of Employment Security has recently adopted emergency rules to try to make the unemployment insurance system as responsive to the current situation as possible. Please visit their website for more information.